Journey with us

Seolo Africa will take you on an African adventure you won’t soon forget

Chundu Island
Rhino Post Safari Lodge
Rhino Walking Safaris
Masuwe Lodge
 

FAQ’s

Answers to frequently asked questions

Travel recommendations

Should I take Malaria tablets when travelling to southern Africa?

The Kruger National Park – Plains Camp @ Rhino Walking Safaris– is situated in a malaria area and we recommend guests err on the side of caution.

One of the best ways to avoid contracting malaria is not to be bitten, so use the insect repellents provided by the lodges, generously and often. Long sleeves and light colours are recommended for evening wear.

Please take the anti-malarial prophylactics recommended by your doctor.

What documents do you need for children when travelling in or out of South Africa?

Travelling with Children to or from South Africa? Please refer to the link below.

More about travel requirements

Kruger Park & surrounds

What is a private concession?

A private concession is an area within a national park which has been put out to tender to be developed and managed by a private enterprise for a specified period.

Plains Camp @ Rhino Walking Safaris and Rhino Post Safari Lodge in the Kruger National Park are private concessions that operate within National Parks and pay a concession fee, which provides much-needed income for conservation.

Why do we have to pay Conservation Fees?

The national parks charge daily conservation fees to all people entering and staying in a national park – whether they are staying in a private concession or the national park’s accommodation. These fees go toward conservation and anti-poaching costs which are not covered by the accommodation rates.

What is the difference between your Kruger National Park lodges?

Our company name is Rhino Walking Safaris (Pty) Ltd – so named because of our vision of providing specialist walking safaris and authentic wilderness experiences, over and above the traditional game drive safari.

Rhino Post Safari Lodge offers game drive safaris. Plains Camp and the Sleep-Out decks (branded as Rhino Walking Safaris) focus on walking trails. Many of our guests opt to enjoy all three experiences – game drives, walking safaris and the sleep-outs.

Staying at our lodge

Is the tap water safe to drink?

The tap water is filtered, treated and safe to drink at Rhino Post Safari Lodge.

Chilled water is freely available from the bar at all of our lodges, and you will be given glass bottles which the bar staff will be happy to refill for you at any time for the duration of your stay. These bottles will be sterilised and re-used on your departure. We do not encourage the use of plastic and have moved to glass in the interests of conservation. Thermo water bottles which keep water chilled for up to 12 hours are also available for purchase at the lodge and can be refilled at the bar. We keep a small number of sealed plastic bottles of water for guests to purchase if they do not want to make use of the filtered water, but please note that we do charge for this – think of it as a conservation levy!

Is tipping expected and how much should I give?

We are frequently asked to recommend a gratuity policy.
While our staff very gratefully receives gratuities for exceptional service, they are at your sole discretion. We do not wish to make a recommendation, because we feel that this places pressure on the guest to pay a specific gratuity; however, if it is of help to you, the average tips received are between R200 and R350 per room per night for the guides and the same again for the general staff.

If you do wish to pay a gratuity, you may do so at the reception on checkout. This can be left in cash or on credit card. Gratuities for the guides are usually given directly to the guide, and for the general staff to the manager at check out.

General staff gratuities are divided equally amongst all personnel other than the guides.

Do I need to bring my own adaptors?

International adaptors are available from the reception at Rhino Post Safari Lodge. If you are at the beginning of your holiday in South Africa and may have further need of an adaptor after you leave us, you are welcome to purchase one. If you are at the end of your visit to the country, and will only need it for the duration of your stay with us, we will be happy to lend you one. In this case, a refundable deposit will be charged to your room; when you return the adaptor to the reception on check-out this will be refunded to your bill.

Can I go for a drive in my own car during the day?

From Rhino Post Safari Lodge, yes. You are welcome to drive on any of the tourist roads within the park between the normal gate opening and closing times. Please inform one of the staff if you intend going for a drive and do not plan to be back in time for the evening game drive. For your safety, and to keep the impact on the concession to a minimum, private vehicles may not travel on the concession other than the access road to Rhino Post Safari Lodge.

It is for this reason too that guests of Plains Camp are collected from Rhino Post Safari Lodge and may not take their private vehicles through to the trails camp. We ask that guests at Plains Camp respect this and understand that day trips in and out of Plains Camp would be damaging to the roads, and should only be requested in case of emergency.

Can we walk at all of your lodges?

Rhino Walking Safaris primary offering is walking safaris. Rhino Post Safari Lodge offers safaris by open game drive vehicle – no walks.

Age restrictions & Policies

What age restrictions apply at your lodges?

While bush-walks are an excellent educational experience for children, the presence of big game in the Kruger National Park introduces an element of risk. For this reason, we cannot accept bookings for children under the age of 12 for safari walks.

There is no age restriction on accommodation, but regrettably, children under the age of six are not allowed on the game drives unless a private vehicle is booked. This is in the best interests of the child as animals react with curiosity toward small children, especially if they should cry out. This means that at a potentially dangerous sighting, the vehicle is forced to leave the sighting for the safety of the child.

My child’s birthday is one month after our visit, and he is very mature, surely an exception can be made to allow him to participate in safari walks?

Unfortunately not. Maturity levels are too hard to ascertain before arrival, and parents are often biased. We therefore keep our policy in line with SANParks legislation which does not allow children under the age of 12 or 16 respectively to participate in walking trails. It is hard enough to get an adult to stand still in the face of a potentially threatening situation, we do not believe that it is fair or safe to test a child under these circumstances.

We want to book for Plains Camp, and my child is under the age of twelve, but he/she doesn’t have to go on walks with the rest of us, can’t they stay in camp?

Unfortunately not. When the walks go out, both guides and rifles go with, and the three remaining staff members are busy cleaning rooms and preparing meals. We do not feel that this represents a safe, enough environment for a child.

Is there any way that my child under the age of twelve can go to Plains Camp?

Yes, it has been done before, but only if you book the whole camp, and either only participate in game drives, or pay an additional guiding fee to have an armed guide take care of your child in the camp and take him/her/them on game drives. At the same time, you participate in walks with the other two guides – this can make for a wonderful family holiday as the camp is small enough (only eight beds) to occupy with a family group.

There is so much walking at Rhino Walking Safaris. I did not know we would have to walk for more than 3 hours at a time.

Yes, there is a big difference between Rhino Post Safari Lodge and Rhino Walking Safaris (Plains Camp)

Rhino Post Safari Lodge

Offers 2 safari game drives per day, early morning and late evening. This is our predominant activity and is always a huge success with our guests. A private game drive must be booked when participating with children under the age of 6.

If you elect to participate in the Sleep-Out activity, you will be transferred there by vehicle from Rhino Post Safari Lodge.
Rhino Walking Safaris

At Rhino Walking Safaris our primary offering is guide-led walking safaris through the Kruger National Park. Typically 3 hours per walk, this activity is for healthy, able-bodied persons over the age of 12 years.

If you elect to participate in the Sleep-Out activity, you will walk there on foot from Plains Camp.

DO YOUR SAFARI VEHICLES DRIVE OFF-ROAD?

At Plains Camp @ Rhino Walking Safaris we pride ourselves on our commitment to the environment and wildlife we are privileged to see. That means we are committed to maintaining our ‘No off-road Policy’.

We are proud of the fact that we do not drive off-road. One reason is that we are contractually obliged by SANParks to do as little damage as possible to the area, and to remain on demarcated roads. The other is that ethically we do not believe in excessive off-road driving. It is damaging to the environment, flora and fauna, and creates pressures on animals which cannot escape a vehicle that is intent on following them. We are happy to see the animals interacting in their natural environment without these pressures, and are very pleased to note that there is a move by conservation conscious travelers towards responsible and sustainable eco-tourism.

What to pack for your trip

Summer (Sep – Mar)

  • Comfortable casual, cool clothing
  • Lightweight waterproof jacket
  • Swimwear
  • Hats
  • Sandals/slops

Winter (Apr – Aug)

  • Warm sleepwear
  • Warm layers for game drives

The guides will have warm fleeces and waterproof ponchos available for the evening safaris/drives

Year round

  • Hats
  • Scarves
  • Warm jacket/windbreaker
  • Long cotton pants
  • Cotton socks
  • Comfortable, sturdy walking shoes
  • Avoid white clothing where possible as this is particularly visible in the bush, neutral colours are best. Patterned clothing is not an issue.
  • Long trousers. On walking trails, we advise that you wear these to limit the number of ticks that you might pick up and to protect your legs from grass scratches.

Other/general

  • Sunscreen
  • Binoculars
  • Cameras (and battery chargers)
  • Spare batteries
  • Lip balm
  • Contact lens solution
  • Spare glasses
  • Sunglasses
  • Reference books
  • Hair ties (for those with long hair)
What is included/excluded in the advertised rate?

Included in our rate

  • Transfer from Rhino Post Safari Lodge to Plains Camp at 14h00 on day of arrival
  • Transfer from Plains Camp to Rhino Post Safari Lodge at approximately 11h00 on day of departure
  • Early morning tea/coffee and a light snack before the morning walk
  • Morning walk including juice, water and snacks
  • Brunch on return from the morning activity at approximately 10h00
  • High Tea at 15h30 – substantial sweet and savoury dishes, plus tea, coffee, water or juice
  • Afternoon walk and evening game drive including a bottle of water, sundowner drink (beer, wine by the glass, sherry or a soft drink) and sundowner snacks
  • Bar snacks
  • Dinner (served at approximately 20h30)
  • Coffee and Tea after dinner
  • All soft drinks, waters, local beers, ciders and wines by the glass in the camp

Excluded from our rate

  • Estate wines, spirits and imported beers
  • Laundry (This is sent offsite and is a 24-hour service)
  • Purchases from the curio shop at Rhino Post Safari Lodge
  • Telephone calls made from Rhino Post Safari Lodge on arrival/departure
  • Private transfers to and from Plains Camp outside of the stipulated complimentary transfer times
  • Conservation Fees payable to Kruger National Park
  • Gratuities & Items of a personal nature

CAN’T I JUST POP OVER TO PLAINS CAMP FOR A SAFARI WALK?

Unfortunately not. Although Rhino Post Safari Lodge and Plains Camp are situated on the same concession in the Kruger Park, the legal requirements are that no more than eight trailists may walk with two guides carrying two rifles. As Plains Camp sleeps eight people, it makes it impossible for Rhino Post Safari Lodge guests to join them.

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